“Empathise… put yourself in the client’s position…. What is most important to him/her? Then tailor your communication with that in mind.” Tony Haynes
No one can deny the role of communication in our personal life and work life. The same holds true in the freelancing. In fact, the communication plays an even more important role in freelancing. This is due to the reason that people are not physically at the same place and generally, they are not able to see each other. As a matter of fact, the client is located at one place, whereas, the freelancer is located at some other place, which makes it difficult to understand what the other is saying.
There is a huge role of communication in freelancing. Moreover, the effective way of communication can eliminate the distance between the client and the freelancer. Most of the freelancers and clients do not incorporate a professional way of communication, which results in many problems. The clients and the freelancers need to understand that talking to someone for business purposes is different than that of talking to a close friend.
“The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw
On the other hand, the language we speak while working with our clients should be good enough so that no noise exists. Moreover, the client and the freelancer should communicate everything in such a way that misunderstandings do not exist between them. The client and the freelancer should stay connected to each other all the time. Adopting a professional and effective way of communication is in favor of both the client and the freelancer.
The client and the freelancer should respond to each other’s messages as soon as possible to avoid delays. Therefore, from the above discussion we can conclude that there is a huge importance of communication in our work life. There is a huge role of communication in freelancing. Many freelancers lose work simply due to their poor communication skills. Many freelancers deliver wrong product or service due to communication gaps. For more, visit this Upworks’ Blog article!